Terms & Conditions

Welcome to LOOKSTAN. By accessing our website or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

Product Information

We strive to provide accurate product descriptions, sizing information, images, and specifications. While every effort is made to ensure accuracy, slight variations in color may occur due to screen settings, photography, or lighting conditions.

Orders & Availability

All orders are subject to product availability and order confirmation.

Since inventory is shared across multiple sales channels, an item may occasionally become unavailable after an order has been placed. If this happens, our customer support team will contact you to offer an alternative or provide the appropriate solution.

Size Selection

Size guides are available on product pages to help customers choose the correct size before ordering.

Customers are responsible for reviewing the size chart carefully. LOOKSTAN cannot be held responsible for incorrect size selections when accurate sizing information has been provided.

Product Care

Care instructions are provided with each product whenever applicable. Following these instructions helps maintain the product's quality and appearance.

LOOKSTAN is not responsible for damage resulting from improper washing, drying, ironing, or misuse of the product.

Payment Methods

We currently accept the following payment methods:

• Cash on Delivery (COD)
• Bank Transfer (where available)

Orders paid by bank transfer may be processed after payment confirmation.

Delivery & Order Inspection

Customers may visually inspect the package upon delivery.

Trying on or using the product before accepting the order is not permitted.

If an order is refused upon delivery for reasons unrelated to shipping damage or order errors, the applicable shipping charges may still apply.

Exchange Policy

Exchanges are available according to our Refund & Exchange Policy. Items must be returned in their original condition, unused, unwashed, with all original tags and packaging intact.

Please refer to our Refund & Exchange Policy for complete eligibility requirements and exchange procedures.

Sale & Clearance Items

Products purchased during clearance events, final sales, or special promotional campaigns may not be eligible for return or exchange unless they have a verified manufacturing defect.

Defective or Incorrect Orders

If you receive an incorrect, damaged, or defective item, please contact our customer support within 24 hours of receiving your order.

To help us resolve your request quickly, please provide:

• Your order number.
• Clear photos of the product.
• Photos of the packaging if requested.

Right to Refuse Service

LOOKSTAN reserves the right to refuse service, cancel orders, or limit quantities at its sole discretion in cases involving suspected fraud, abuse of our services, pricing errors, inventory issues, or violations of these Terms & Conditions.

Intellectual Property

All content on this website, including but not limited to text, graphics, product images, logos, branding, layouts, and design elements, is the property of LOOKSTAN or is used with appropriate authorization.

Reproduction, distribution, or commercial use of any website content without prior written permission is prohibited.

Policy Updates

LOOKSTAN reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any updates will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team.

Email: support@lookstan.com